Hernan, LLC was founded in 2007 by Isela Hernandez. Originally from Del Rio, Texas, Isela grew up in the small town along the US-Mexico border, just minutes away from Cuidad Acuña, Coahuila. She was raised in the best of both worlds, exploring the opportunities of the US while remaining closely connected to Mexico’s rich culture. The idea for Hernan developed after a trip to Guerrero, Coahuila. During this trip, while contemplating the vast Mexican landscape, Isela decided to use her experience as a merchant to start a business with socially responsible underpinnings that would capitalize on the popularity of Mexican cuisine and culture.
Shipping InformationPlease allow 1-3 business days to process your order.
Available shipping options are determined by the perishability of the product/s in your order. View Shipping Rates & Fees.
Please note that we do not ship perishable food items to APO/FPO addresses as these areas are served by the U.S. Postal Service and an exact delivery date is not guaranteed.
Refunds & ExchangesAt igourmet, we take great pride in the high-quality of our products. We strive to ensure they'll arrive to you in peak condition, as fresh and delicious as when they leave our warehouse. While we always endeavor to deliver the best of the best, there are times where "things happen" and a claim for a refund or exchange needs to be made. Please refer to our Claim Policies.
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How We Ship
Perishable foods are optimally packed and temperature controlled with kraft void fill and non-toxic refrigerant gel packs. To further contain temperature escalation, we fill any empty space with specialized foam to minimize air circulation.
Please join our efforts to be mindful of our environment and extend the life-cycle of our packaging, by reusing the gel packs to keep your next picnic or road trip fare cool.
Please note: Our products are always shipped so they will arrive at your door in optimal condition. Whenever possible - such as in periods of cooler ambient temperatures - we try to use less packaging , more recyclable materials and avoid unnecessary shipping waste.